@article {Yeats:February 2008:0049-3155:38,
	author = "Yeats, Dave",
	title = "The Role for Technical Communicators in Open-Source Software Development",
	journal = "Technical Communication",
	volume = "55",
	year = "February 2008",
	abstract = "Although it claims to adhere to user-centered design principles of participatory design and democratized technology, open-source software often fails to effectively address the usability needs of typical software users. In many cases, it embodies a system-centered design approach facilitated by the efforts of developer-users. In addition to the existing participation in open-source projects in the classroom, technical communicators should actively critique open-source software and promote user-centered design principles in open-source software projects.ory Assessment model and its implications for practitioners and researchers in technical communication.",
	pages = "38-48(11)",
	url = "http://www.ingentaconnect.com/content/stc/tc/2008/00000055/00000001/art00004"
}