@article {Nissen:February 2006:1477-8238:75,
	author = "Nissen, Mark",
	title = "Case Studies in Knowledge Management",
	journal = "Knowledge Management Research & Practice",
	volume = "4",
	year = "February 2006",
	abstract = "",
	pages = "75-76(2)",
	url = "http://www.ingentaconnect.com/content/pal/kmrp/2006/00000004/00000001/art00010"
	doi = "doi:10.1057/palgrave.kmrp.8500085"
}