@article {Raouf:1995:1355-2511:6,title = "Total maintenance management: a systematic approach", journal = "Journal of Quality in Maintenance Engineering", parent_itemid = "infobike://mcb/154", publishercode ="mcb", year = "1995", volume = "1", number = "1", publication date ="1995-01-01T00:00:00", pages = "6-14", itemtype = "ARTICLE", issn = "1355-2511", url = "http://www.ingentaconnect.com/content/mcb/154/1995/00000001/00000001/art00001", doi = "doi:10.1108/13552519510083093", keyword = "Methodology, Improvement, Effectiveness, Maintenance, Management, Benchmarking, Tqm, Measurement" abstract = "Discusses a systematic approach to total maintenance management. Presents a methodology suitable for measuring the current effectiveness of the maintenance system and identifying areas of potential improvement. For situations in which improvement rate becomes insignificant, benchmarking is proposed for setting new targets. Also outlines necessary benchmarking steps.", author = "Raouf, A and Ben-Daya, M", }