@article {Dolan:1 February 2002:0262-1711:101, author = "Dolan S.L.", author = "Garcia S.", title = "Managing by values: Cultural redesign for strategic organizational change at the dawn of the twenty-first century", journal = "The Journal of Management Development", volume = "21", year = "1 February 2002", abstract = "The system of beliefs and values that shaped the model for management and organizations during the twentieth century is just not good enough today. In order to keep a business functioning well and competing successfully in markets that are increasingly more global, complex, professionally demanding, constantly changing and oriented towards quality and customer satisfaction a new model is needed. In this paper, we will propose that both management by instructions and management by objectives today give notoriously inadequate results. By contrast, description of a new approach, labeled management by values (MBV), seem to be emerging as a strategic leadership tool. The paper outlines this approach and discusses the implementation of MBV as a tool to redesign culture in organizations and prepare them for the next millennium.", pages = "101-117(17)", url = "http://www.ingentaconnect.com/content/mcb/026/2002/00000021/00000002/art00002" }