@article {Chen:1 July 2006:0143-5124:321,
	author = "Chen, Xuyan",
	author = "Shen, Liyun",
	title = "A window open to the whole world: Shanghai Library's global cooperative promotion, "Window of Shanghai"",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "321-335(15)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00001"
	doi = "doi:10.1108/01435120610702314"
}

@article {Wenhong:1 July 2006:0143-5124:336,
	author = "Wenhong, Ju",
	title = "Marketing and service promotion practices in the LCAS",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "336-343(8)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00002"
	doi = "doi:10.1108/01435120610702323"
}

@article {Zhan:1 July 2006:0143-5124:344,
	author = "Zhan, Changzhi",
	author = "Zhang, Hongxia",
	title = "How does a dandelion seed from overseas root and thrive?: The successful implementation of TQM in Hainan University Library",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "344-353(10)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00003"
	doi = "doi:10.1108/01435120610702332"
}

@article {Ju:1 July 2006:0143-5124:354,
	author = "Ju, Yingjie",
	title = "Leveraging levels of information services and developing knowledge services: The trend of information services in libraries",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "354-361(8)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00004"
	doi = "doi:10.1108/01435120610702341"
}

@article {Li:1 July 2006:0143-5124:362,
	author = "Li, Xuejing",
	title = "Course building and implementation of information literacy instruction for Chongqing University library",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "362-369(8)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00005"
	doi = "doi:10.1108/01435120610702350"
}

@article {Li:1 July 2006:0143-5124:370,
	author = "Li, Xin",
	title = "Library as incubating space for innovations: practices, trends and skill sets",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "370-378(9)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00006"
	doi = "doi:10.1108/01435120610702369"
}

@article {Gu:1 July 2006:0143-5124:379,
	author = "Gu, Fang",
	title = "The role of library media services in the University Distance and Distributed Education",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "379-389(11)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00007"
	doi = "doi:10.1108/01435120610702378"
}

@article {Li:1 July 2006:0143-5124:390,
	author = "Li, LiLi",
	title = "Leveraging quality web-based library user services in the digital age",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "390-400(11)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00008"
	doi = "doi:10.1108/01435120610702387"
}

@article {Smith:1 July 2006:0143-5124:401,
	author = "Smith, Ian",
	title = "Benchmarking human resource development: an emerging area of practice",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "401-410(10)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00009"
	doi = "doi:10.1108/01435120610702396"
}

@article {Mi:1 July 2006:0143-5124:411,
	author = "Mi, Jia",
	author = "Nesta, Frederick",
	title = "Marketing library services to the Net Generation",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "411-422(12)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00010"
	doi = "doi:10.1108/01435120610702404"
}

@article {Bazin:1 July 2006:0143-5124:423,
	author = "Bazin, Patrick",
	title = "The ITGuichet du Savoir/IT: A service for knowledge sharing and a driving force for change",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "423-429(7)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00011"
	doi = "doi:10.1108/01435120610702413"
}

@article {Broady-Preston:1 July 2006:0143-5124:430,
	author = "Broady-Preston, Judith",
	author = "Felice, Joanna",
	author = "Marshall, Susan",
	title = "Building better customer relationships: case studies from Malta and the UK",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "430-445(16)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00012"
	doi = "doi:10.1108/01435120610702422"
}

@article {Panda:1 July 2006:0143-5124:446,
	author = "Panda, K.C.",
	author = "Mandal, Manik",
	title = "Corporate culture in libraries and information centers to promote "knowledge-based business" in IT era",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "446-459(14)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00013"
	doi = "doi:10.1108/01435120610702431"
}

@article {Pan:1 July 2006:0143-5124:460,
	author = "Pan, Junlin",
	author = "Li, Guoqing",
	title = "What can we learn from performance assessment?: The system and practice in an academic library",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "460-469(10)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00014"
	doi = "doi:10.1108/01435120610702440"
}

@article {McGee:1 July 2006:0143-5124:470,
	author = "McGee, Rob",
	title = "Information technology (IT) strategic planning for libraries",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "470-485(16)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00015"
	doi = "doi:10.1108/01435120610702459"
}

@article {Malhan:1 July 2006:0143-5124:486,
	author = "Malhan, I.V.",
	title = "Developing corporate culture in the Indian university libraries: Problems and challenges of change management",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "486-493(8)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00016"
	doi = "doi:10.1108/01435120610702468"
}

@article {Spalding:1 July 2006:0143-5124:494,
	author = "Spalding, Helen H.",
	author = "Wang, Jian",
	title = "The challenges and opportunities of marketing academic libraries in the USA: Experiences of US academic libraries with global application",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "494-504(11)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00017"
	doi = "doi:10.1108/01435120610702477"
}

@article {Huang:1 July 2006:0143-5124:505,
	author = "Huang, Jie",
	author = "Wong, Katherine",
	title = "Technical services and user service improvement",
	journal = "Library Management",
	volume = "27",
	year = "1 July 2006",
	pages = "505-514(10)",
	url = {http://www.ingentaconnect.com/content/mcb/015/2006/00000027/F0020006/art00018"
	doi = "doi:10.1108/01435120610702486"
}