@article {Pronovost:March 2006:1553-7250:119,
	author = "Pronovost, Peter J.",
	author = "King, Jay",
	author = "Holzmueller, Christine G.",
	author = "Sawyer, Melinda",
	author = "Bivens, Shauna",
	author = "Michael, Michelle",
	author = "Haig, Kathy",
	author = "Paine, Lori",
	author = "Moore, Dana",
	author = "Miller, Marlene",
	title = "A Web-based Tool for the Comprehensive Unit-based Safety Program (CUSP)",
	journal = "Joint Commission Journal on Quality and Patient Safety",
	volume = "32",
	year = "March 2006",
	abstract = "<B>Background:</B> An organization's ability to change is driven by its culture, which in turn has a significant impact on safety. The six-step Comprehensive Unit-Based Safety Program (CUSP) is intended to improve local culture and safety. A Web-based project management tool for CUSP was developed and then pilot tested at two hospitals.<P></P><B>How eCUSP Works:</B> Once a patient safety concern is identified (step 3), a unit-level interdisciplinary safety committee determines issue criticality and starts up the projects (step 4), which are managed using project management tools within eCUSP (step 5). On a project's completion, the results are disseminated through a shared story (step 6).<P></P><B>Case Studies:</B> OSF St. Joseph's Medical Center&#8211;The Medical Birthing Center (Bloomington, Illinois), identified 11 safety issues, implemented 11 projects, and created 9 shared stories&#8212;including one for its Armband Project. The Johns Hopkins Hospital (Baltimore) Medical Progressive Care (MPC4) Unit identified 5 safety issues and implemented 4 ongoing projects, including the intravenous (IV) Tubing Compliance Project.<P></P><B>Discussion:</B> The eCUSP tool's success depends on an organizational commitment to creating a culture of safety.",
	pages = "119-129(11)",
	url = "http://www.ingentaconnect.com/content/jcaho/jcjqs/2006/00000032/00000003/art00001"
}