@article {Ong:April 1995:0277-9536:903, author = "Ong L.M.L.", author = "de Haes J.C.J.M.", author = "Hoos A.M.", author = "Lammes F.B.", title = "Doctor-patient communication: a review of the literature", journal = "Social Science and Medicine", volume = "40", year = "April 1995", abstract = "", pages = "903-918(16)", url = "http://www.ingentaconnect.com/content/els/02779536/1995/00000040/00000007/art00155" doi = "doi:10.1016/0277-9536(94)00155-M" }