The development of clinical indicators for a consultation-liaison service

Authors: Holmes, Alex C.N.; Judd, Fiona K.; Lloyd, John H.; Dakis, Jennifer; Crampin, Emma F.; Katsenos, Spiri

Source: Australian and New Zealand Journal of Psychiatry, Volume 34, Number 3, JUNE 2000 , pp. 496-503(8)

Publisher: Blackwell Publishing

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Abstract:

Objective: The aim of this paper is to describe the development and implementation of clinical indicators in the consultation-liaison service at Royal Melbourne Hospital (RMH).

Method: A working party lead by the University of Melbourne was established in 1998 to develop clinical indicators and a database for the RMH consultation-liaison service. Core parameters for measuring service functioning and six clinical indicators were developed. The system was implemented using a data collection form and computerised database operating within a system of regular clinical reviews.

Results: The clinical indicators, database and review system were found to be a feasible, useful and efficient addition to a consultation-liaison service at a major general hospital.

Conclusions: Clinical indicators may be used within specialist psychiatry services to enhance clinical care and aid in service development and teaching.

Keywords: clinical indicators; consultation-liaison; database

Document Type: Research article

DOI: 10.1046/j.1440-1614.2000.00724.x

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